Come & visit us!
We can’t wait to help you find your perfect property! There’s a number of ways you can get in touch with us, so pick whichever works best for you.
Visit our offices
How long is the contract?
Our student contracts are 48 weeks long but can be extended to 52 weeks should you need. Residential contracts begin on a minimum 6 month AST and then go on to a rolling monthly basis.
What is my service charge payment for?
Your £150 service charge payment covers the following for the duration of your tenancy:
- Communal cleaning
- 24 hour maintenance
- On site security
Will our flat be cleaned?
Only the communal areas of the building will be cleaned. You are responsible for the cleanliness of both your flat and your individual bedroom.
Making a Lettings Complaint
Complaints should, in the first instance, be directed to the Account Manager of the building you live in. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 15 working days from first notification.